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payday loans

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January 13, 2012


Darrin F.

Dollarsdirect has been  for me, for paying few bills here and there. But i had a few up and downs them in the past, and it all good now. Thanks Dollarsdirect! Ur a great help to me.Cool costumer service!9

January 13, 2012


DollarsDirect

posts 15

Hey, Darrin!
So glad to hear that we could be there for you when you needed us. Thanks for posting your feedback on our forum. We appreciate it and always love to hear what our customers have to say!

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May 9, 2012


Darcey

You have definitely been a great help to me as well. You make the process fairly simple, and there is no fuss. I think the only constructive critiques I can think of, is that your preferred member discount code does not and has never worked for me, your loans take far too long to process, and you do not supply the funds direct deposit until the end of the day when most people need the money before the bank closes to pay bills etc. I would suggest that you look into doing the email money transfer option for this reason. That way the process would only take about 30 mins or so. And here's one waaay outside the box, perhaps be the first payday lender that allows extended payments on the first and every loan someone gets from you, that would help so many people, meaning that when the crunch happens, it is easier for people to pay back what they owe without the financial burden or stress. And it would be nice if you were available to process and fund loans 24 hours a day, 7 days a week, 365 days a year (email money transfer makes this possible). I think if it were more like this, there wouldn't be such a stigma around getting a payday loan and feeling ashamed for getting one. They have helped me on an off for the last 4 years, and gotten me out of some very tough times. Just my thoughts, not complaining, just seeing gaps in service and customer satisfaction. A great thing can always be made better right? Thanks guys. Your help has not gone unoticed.

May 11, 2012


DollarsDirect

posts 15

We appreciate your feedback, Darcey. At DollarsDirect, we are always looking for ways to best serve our valued customers like you. We will definitely pass your suggestions along. Most importantly, we're happy to hear our services have been a help to you. Thank you for choosing us as your payday lender, and please keep us in mind for your future lending needs. Please let us know if you have any more questions or concerns by calling customer service at 1-866-770-7165, emailing support@dollarsdirect.ca or reaching out to us here on the forum.

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†Your ability to receive $1,500 depends on your number of previous DollarsDirect loans and other funding criteria. You may not qualify for $1,500. ‡Applies to applications received by 1 PM ET weekdays only (excluding holidays). Applications received at other times or requiring additional information or verification (applies to some new customers) may not be approved and funded until the next business day. §Some applicants may be required to submit additional documentation for identification purposes due to regulatory requirements or our qualification criteria. ¶DollarsDirect performs traditional credit checks, while still considering applications from those with less-than-perfect credit. If you have defaulted on past transactions, you may be declined for a loan. Terms and Conditions apply. Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counselling.

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