DollarsDirect - Committed to Responsible Lending

It’s our mission to put our customers first by providing quick and convenient solutions for their immediate money needs. We’ve put together a list of top 10 ways our customers can benefit from our responsible lending practices. See how our services create positive alternatives for those with limited financial options.

#1 Satisfaction - Guaranteed!
We want you to be satisfied with your DollarsDirect experience. If you’re unsatisfied for any reason, simply cancel your loan up to two business days after it’s been funded. There’s no extra cost to you. We’ll cancel our fees, no questions asked. For more information, visit our FAQs.

#2 Apply Even with Poor Credit^¶
We believe that many customers who may have been turned down by traditional sources of credit may still be qualified to borrow and pay back a loan. We run credit checks in order to provide you with a loan amount that you can afford because we want our services to help you financially, not hurt you. Always consider your personal financial situation and ability to repay the loan before entering into any loan agreement.

#3 Don’t Worry, There Are No Hidden Fees
DollarsDirect has one flat fee based on your loan amount and loan period, viewable before you sign your loan contract. Nothing is hidden and there are no extra charges. Don’t believe us? Try it for yourself and apply today or check out our Rates & Terms.

#4 Trust in Us as Your Licensed Lender
Because we’re committed to responsible lending, we follow all provincial rules and regulations and follow the Canadian Payday Loan Association’s (CPLA) code of conduct. We abide by a strict Code of Best Business Practices in order to provide you with the opportunity to access cash through a fair product. View our Rates & Terms for details.

#5 Use Us Only When You Need Us
Payday loans are for short-term emergency money needs. You should only use our services when the occasional emergency expense pops up and you’re short on cash between paydays. We’re here to help you get in control of your finances.

#6 Build Up Your Credit History with Us for Higher Loan Amounts
We want your trust and in turn want to build a relationship with you. That’s why we may offer higher loan amounts to repeat customers. On your first loan, you’ll receive up to $250.^† As you build up your credit history with DollarsDirect, you can receive up to $1,500.^†

#7 Keep Your Personal Information Private
We’ve taken precautions to help keep your information private by equipping our website with industry standard online security technology. DollarsDirect is VeriSign® SSL Certified, which means you can transfer your personal information securely through our website and be confident that we’ve taken steps to protect it.

#8 Even the Smallest Questions Matter
Call, email or chat online with our friendly Customer Service team. We’re based in North America with over 350 representatives ready and waiting to answer any of your questions, so don’t hesitate to contact us. We’re working for you!

#9 Take Control with Our Financial Tips
Whether you want to learn better budgeting skills or improve your credit score, our weekly tips and useful links to a variety of credit counselling agencies and financial organizations can help put you on the right track to being in control of your finances.

#10 Get Money When You Need It Most
A payday loan is not the cheapest way to borrow money, but it is one of the fastest and easiest ways for you to get funds when you’re faced with an emergency expense. With a payday loan, you’re paying extra for the speed, convenience and short-term nature of the product. DollarsDirect understands your needs and aims to provide you with a service that may not be easily accessible through traditional sources.