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Holiday notice

Due to the upcoming banking holiday, all requests to make changes for loans due on 13 Oct, 2015 must be received by 6:00 PM Eastern Time on 08 Oct, 2015.
Loans applied for after 6:00 PM Eastern Time on 09 Oct, 2015 may be funded as early as 13 Oct, 2015.

Dedicated Customer Service

At DollarsDirect, we are dedicated to the highest level of customer service. Our representatives are available to answer all of your questions via toll-free phone, email or live chat.

Live cash advance customer service through DollarsDirect

Contact Us

Customer Service: 1-866-770-7165
Monday – Friday 8 AM – 8 PM ET
Saturday – Sunday Closed
Loan Processing: 1-866-775-4097
Monday – Friday 8 AM – 8 PM ET
Saturday – Sunday Closed
Collections: 1-866-770-8192
Monday – Friday 9 AM – 7 PM ET
Saturday – Sunday Closed
General Fax:

Mailing Address

1 Yonge Street, Suite 1801
Toronto, ON M5E 1W7

Questions or Suggestions

Please submit your questions below or view our Frequently Asked Questions.

†Approval and loan amount subject to qualification criteria. ‡Most applications received by 1 PM ET weekdays only (excluding holidays) and not requiring any additional information or verification will be funded the same day. Applications received at other times or requiring additional information or verification may not be approved and funded until the next business day. §Some applicants may be required to submit additional documentation for identification purposes. ¶DollarsDirect performs traditional credit checks, while still considering applications from those with less-than-perfect credit. Please be advised that DollarsDirect will run your credit report to determine your ability to repay the loan. #British Columbia customers will not receive coupons or discount offers. If you have defaulted on past transactions, you may be declined for a loan. Terms and Conditions apply. Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counselling.