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DollarsDirect — Committed to Responsible Lending

It’s our mission to put our customers first by providing quick and convenient solutions for their immediate money needs. We’ve put together a list of top ways our customers can benefit from our responsible lending practices. See how our services create positive alternatives for those with limited financial options.

No Rollovers
DollarsDirect will not grant a customer an extension of an outstanding payday loan for a fee or advance a new payday loan to pay out their existing payday loan.

Multiple Loans
DollarsDirect will not grant multiple payday loans to a customer that in total exceeds what DollarsDirect initially approved the customer to borrow.

DollarsDirect will not take title to a customer’s assets as security for repayment of a payday loan.

Collection Practices
DollarsDirect collects past due accounts in a fair, lawful and professional manner. It does not accept assignment of wages from customers. DollarsDirect will not threaten criminal action or use other forms of intimidation or harassment to collect outstanding amounts.

DollarsDirect complies fully with all laws and regulations applicable in the provinces and territories in which it operates.

Record Keeping
DollarsDirect keeps and maintains records of financial transactions with its customers in accordance with the standards established by the Canadian Payday Loans Association and all applicable legislation.

Right to Rescind
Customers have the right to rescind a payday loan at no cost on or before the close of the second business day after the loan agreement is executed.

Privacy Protection
DollarsDirect does not use personal and confidential information for marketing or other purposes unrelated to the payday loan without the consent of the customer and will comply with all privacy laws. Read our full privacy policy here.

Advertising Guidelines
DollarsDirect complies with all applicable advertising laws and regulations.

†Approval and loan amount subject to qualification criteria. ‡Most applications received by 1 PM ET weekdays only (excluding holidays) and not requiring any additional information or verification will be funded the same day. Applications received at other times or requiring additional information or verification may not be approved and funded until the next business day. §Some applicants may be required to submit additional documentation for identification purposes. ¶DollarsDirect performs traditional credit checks, while still considering applications from those with less-than-perfect credit. Please be advised that DollarsDirect will run your credit report to determine your ability to repay the loan. #British Columbia customers will not receive coupons or discount offers. If you have defaulted on past transactions, you may be declined for a loan. [ON Residents: CNU DollarsDirect Inc. o/a DollarsDirect is a licensed Lender under the Ontario Payday Loans Act, 2008, Licence No. 4716861 issue date: 2015-08-07, expiry date: 2016-08-07, main office: 120 Adelaide Street West, Unit 2105, Toronto, ON M5H 1T1. Educational materials about the payday lending industry, financial planning, the Act and the regulations are available upon request. To view a copy of an educational flyer approved by the Registrar under the Payday Loans Act, click here. Maximum Allowable Cost per $100 Borrowed: $21.00 | Our cost per $100 borrowed: $21.00 | Example: Your $300 loan for 14 days | Amount Advanced $300 | Total Cost of Borrowing: $63 | Total You Repay: $363. This information is required under the Payday Loans Act, 2008. The loan term can be up to 62 days. For a loan of $1,500 the total cost of borrowing would be $315. The total amount you would repay would be $1,815.] Terms and Conditions apply. Payday advances should be used for short-term financial needs only, not as a long-term financial solution. Customers with credit difficulties should seek credit counselling.